The Manage Team feature in cPanel allows you to create, configure, and manage team user accounts, enabling controlled access to your cPanel account. Follow the steps below to get started.

Note: This feature may not be available on some servers. We are actively working to roll it out to older servers in the near future.

Accessing the Manage Team Interface

  1. Log in to your cPanel account.
  2. In the Tools menu on the left-hand side, click Manage Team.

You will be directed to the Manage Team interface. If no team users exist yet, the list will appear empty.

Creating a Team User

  1. In the Manage Team interface, click the blue + Create Team User button.

  2. Fill in the following fields:

    • Username: Enter a unique username for the new team member.
    • Password: Set a password or choose to let the user set their password.
    • Contact Email: Provide the user’s email address.
    • Roles (optional): Select the appropriate roles to define their access privileges.
    • Notes (optional): Add any notes relevant to this user account.

  3. Under the Services section, toggle specific features you want to enable for the user, such as:

    • Email
      • This will create an email account for the user.
    • FTP
      • This will create an FTP account for the user.
      • If no specific path is specified, the user will have access to the home directory and the entire account.
    • Web Disk
      • This will enable Web Disk (WebDAV) access for the user.
      • If no specific path is specified, the user will have access to the home directory and the entire account.

  4. In the Security Settings, you can:

    • Set an expiry date for temporary users.
    • Add an Expire Reason (optional).

  5. Once complete, click Create.

Managing Team User Accounts

After creating team users, you can manage their access, reset passwords, or delete accounts via the Actions column in the user list.

Viewing Audit Logs

To review activities performed by team users, click the View Audit Log link in the Manage Team interface. This ensures accountability and transparency within your team.

Important Notes

  • Only grant access to users you trust, as team users will have access to account-level functionality.
  • For detailed information on managing roles and permissions, refer to cPanel’s documentation: Manage Team Documentation.
  • This feature may not be available on some servers. We are actively working to roll it out to older servers in the near future.

Feel free to reach out to our support team if you have any questions or need assistance.

Updated by SP on 13/12/2023

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